For Starter and Max packages ONLY: Each AI agent (chat or voice) runs on the model you choose, and the cost depends on that model. You can also connect your own OpenAI API keys and skip these usage costs entirely (applies to chat messaging only). Chat AI Agent Messaging - GPT-4.1-nano = $0.001 /message - GPT-4o-mini = $0.002 /message - GPT-4o = $0.01 /message - GPT-5 = $0.01 /message - Claude 3.7 Sonnet = $0.03 /message - Grok 2 = $0.02 /message Voice AI Agent Calls - GPT-4.1-nano = $0.11 /minute - GPT-4.1-mini = $0.12 /minute - GPT-4.1 = $0.16 /minute - GPT-5 = $0.15 /minute

Absolutely. Either you have the eCom or Max packages, you can manage chat replies directly inside Stammer.ai, including handling human handoff. Here’s how it works: Live Chat: You can take over any conversation from the AI agent and respond to users through the chat window inside the SalesHunter AI dashboard or via the native chat application (such as Facebook Messenger, Instagram DM, or WhatsApp, if integrated). Human Handoff: You can enable human handoff either automatically (using automation settings and trigger phrases) or manually by switching the toggle inside a conversation from "AI Agent" to "Human." When human handoff is triggered, the AI agent stops responding, and a notification is sent to a human agent to take over the conversation. You can customize the message the AI sends before transferring to a human, and configure notifications to go to specific emails or webhooks. Native Integrations: For channels like Facebook, Instagram, or WhatsApp, you can respond to users directly from those platforms as well, once human handoff is enabled and the integration is active. Summary: You have full control to manage chat replies and enable human handoff, either automatically or manually, all from within the SalesHunter AI dashboard or through connected native chat apps.

Absolutely. All your replies from LinkedIn and email are synced into a single inbox, making it easy to stay on top of conversations. With SalesHunter AI Sales automation you get Centralized Smart Inbox for all replies from LinkedIn, email, and chat Easy tracking of conversations and response history Tag, segment, and assign leads to sales reps

For Starter and Max packages ONLY: There are two ways to add funds to your Wallet: 1. Manual top-up: Add money anytime with the “+ Add Balance” button. 2. Auto-billing: Set a low balance trigger and recharge amount. Example: Auto-reload $10 when your balance drops below $10. Both of these methods are available for customers with eCom and Max packages and can be accessed in thier client portal

For Starter and Max packages ONLY: You pre-load funds into your Account Wallet. Each time a chat agent sends a message or a voice agent takes a call, funds are deducted at the price you set. When their balance runs low, you add more funds to your wallet.

Yes. Paid plan subscribers get a free credit added to their Agency Wallet. This helps you test both chat and voice agents and onboard your first client without extra upfront costs. For eCom and Max packages ONLY:

No. Setup is FREE on all plans. Competitors charge $997 setup fee. We include it at no cost because we'd rather remove barriers and grow together long-term.

Yes. No long-term contracts. Cancel with 30 days notice. No cancellation fees. Export all your client data. Current retention rate: 94% of agencies stay past 12 months because the economics work.

Depending on your package. Our Plus package have a dedicated Success Manager for strategic guidance and others have 24-hour email support, Private Discord Channel Support and monthly partner webinars. Enterprise clients get direct Slack channel access.