Last updated: October 2025
Terms & Conditions
Welcome to SalesHunter AI (“we”, “our”, “the Platform”). These Terms of Service (“Terms”) govern your access to and use of our website, applications, and AI-powered sales automation tools. By creating an account or using the Platform, you agree to these Terms.
1. Eligibility
You must be at least 18 years of age and legally capable of entering into agreements to use the Platform.
2. Description of Service
SalesHunter AI provides sales automation and AI-driven tools including:
Chatbots and inbound AI agents
Email, LinkedIn, and multichannel outreach
Lead qualification, data enrichment, and workflow automation
Messaging, analytics, and reporting
Integrations with CRMs, email providers, and third-party tools
The Platform may be updated or improved at any time.
3. Account Registration
You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
4. Free Trial
We may offer free trial periods with limited functionality or time restrictions. Trial conditions may change without notice.
5. Subscriptions and Billing
We offer both monthly and annual subscriptions.
Fees are charged at the start of each billing period.
Non-payment may result in suspension of your account.
6. Refund Policy
SalesHunter AI provides refunds only if:
A confirmed platform malfunction occurs, and
The malfunction prevents the use of essential features, and
Our support team cannot resolve the issue
Refunds are not granted for:
Failure to cancel before renewal
User configuration errors
Integration failures from third-party services
Change of business direction
Partially used billing periods
All refund requests must be sent to: support @saleshunter.io
7. Acceptable Use
You agree not to:
Use the Platform for spam or unlawful activities
Abuse, harass, or harm others
Interfere with or disrupt system security
Reverse engineer the Platform
Process prohibited or sensitive personal data
Violation may lead to suspension or termination.
8. Integrations and Third-Party Services
SalesHunter AI integrates with external applications such as Gmail, LinkedIn, WhatsApp, CRMs, and similar tools.
We are not responsible for:
Third-party service failures
Policy or API changes from external platforms
You must comply with third-party terms when connecting integrations.
9. Intellectual Property
All software, designs, trademarks, and proprietary technology of the Platform remain our exclusive property.
Users receive a limited, non-transferable license to use the Platform.
10. Termination
We may terminate or suspend accounts for:
Violations of these Terms
Harmful behavior
Payment failures
11. Disclaimers
The Platform is provided “as is” without warranties of any kind.
We do not guarantee sales outcomes, results, or performance.
12. Limitation of Liability
We are not liable for loss of revenue, data, or indirect damages.
Total liability is limited to the fees paid in the last three months.
13. Governing Law
These Terms are drafted in a neutral format to be interpreted according to applicable law unless otherwise agreed.
14. Contact
REFUND & CANCELLATION POLICY — SalesHunter AI
Last updated: [add date]
1. Refund Eligibility
Refunds are issued only in the event of a confirmed malfunction of the Platform which prevents access to essential features and cannot be resolved by our support team.
Not eligible for refunds:
Failure to cancel before renewal
User setup or configuration errors
Third-party integration failures
Change of business or strategy
Partially used billing cycles
2. Free Trial
A free trial is available for evaluation.
Once a subscription is active, charges are final unless the malfunction conditions apply.
3. Cancellation
You may cancel your subscription at any time.
Cancellation stops future renewals but does not trigger refunds or prorated credits.
4. Requesting a Refund
Send your request to support @saleshunter.io with:
Account email
Description of the issue
Evidence of malfunction
DATA PROCESSING AGREEMENT (DPA) — SalesHunter AI
Last updated: October 2025
This Data Processing Agreement forms part of the Terms of Service and governs the processing of personal data between:
Controller: The user or organization using SalesHunter AI
Processor: SalesHunter AI
1. Purpose
The Processor will process personal data only to provide:
Sales automation
Multichannel outreach
Chatbot interactions
Analytics and reporting
Customer support
System maintenance
Integration processes
2. Roles
The Controller determines the purpose and legal basis of processing.
The Processor acts only on the Controller’s documented instructions.
3. Types of Data
SalesHunter AI may process:
Names, emails, phone numbers
Business and contact details
Message logs
Campaign and engagement data
Data from integrations (LinkedIn, Gmail, CRMs, messaging apps)
The Controller should not send sensitive data categories.
4. Sub-Processors
We may use sub-processors for hosting, infrastructure, analytics, email delivery, and AI processing.
A complete list is available upon request.
Controllers will be notified of any significant changes.
5. Security Measures
We maintain:
Encryption in transit and at rest
Access control and authentication systems
Secure servers and firewalls
Continuous monitoring
Incident response procedures
6. International Data Transfers
Transfers are protected through:
Standard Contractual Clauses (SCCs), or
Equivalent legal mechanisms
7. Assistance with Data Subject Rights
The Processor will assist the Controller in fulfilling:
- Access requests
- Correction
- Deletion
- Objections
- Data portability
As required under applicable law.
8. Data Breach Notification
In case of a personal data breach, the Processor will notify the Controller without undue delay and provide all relevant information.
9. Data Deletion or Return
Upon Controller request or account closure:
Data will be securely deleted or returned
Backups will be purged according to retention schedules
10. Duration
This DPA remains effective for the duration of the Controller’s use of the Platform.