Privacy Policy

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Last updated: October 2025

Privacy policy

SalesHunter AI (“we”, “our”, or “the Platform”) is committed to protecting your personal data and maintaining transparency regarding how we collect, use, and safeguard your information. This Privacy Policy explains what data we process, why we process it, and the rights you have under applicable laws.

By accessing or using SalesHunter AI, you agree to the practices described below.


1. Who We Are

SalesHunter AI is a sales automation platform providing AI-powered lead engagement, chatbot services, multichannel outreach, analytics, and workflow optimization tools for businesses.

For any privacy-related inquiries, you may contact us at:
📩 contact @saleshunter.io


2. Data We Collect

We collect personal and business information to deliver, secure, and improve our services.

a. Information You Provide

  • Name, email address, phone number

  • Login credentials

  • Company information and job role

  • Content you upload or create (e.g., chatbot flows, campaigns)

  • Billing information

b. Automatically Collected Data

  • IP address, device type, browser type, OS

  • Usage behavior and activity logs

  • Analytics and performance data

  • Cookies and tracking information

c. Data From Integrations

If you connect external platforms such as LinkedIn, Gmail, WhatsApp, CRMs, or marketing tools, we may process:

  • Contact lists

  • Campaign activity

  • Engagement metrics

  • Message logs

  • API-based information from those services


3. How We Use Your Data

We use your information to:

  • Provide and maintain the platform

  • Automate outreach campaigns and chatbot interactions

  • Personalize user experiences and enhance performance

  • Monitor and secure the service

  • Offer customer support

  • Communicate updates, alerts, and marketing messages (with consent)

  • Comply with legal and regulatory obligations

We do not sell personal data.


4. Legal Basis for Processing (UK & EU GDPR)

For users located in the EU or UK, we process personal data under the following legal grounds:

Contractual Necessity

To provide access to your account, features, and paid services.

Legitimate Interests

Improving the platform, preventing misuse, analyzing performance, and ensuring security.

Consent

For marketing communications, optional integrations, and cookies.

Legal Obligations

For tax, accounting, and regulatory compliance.


5. How We Share Your Information

We share data only when strictly necessary:

a. Service Providers

Trusted partners supporting hosting, analytics, emails, payment processing, and security.

b. Third-Party Integrations

Data is shared only with platforms you choose to connect (e.g., LinkedIn API, Gmail API, CRMs).

c. Legal Compliance

We may disclose information when required by law or necessary to protect our rights.

We never sell or trade your data with third parties.


6. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Support compliance requirements

  • Resolve disputes

You may request deletion of your account at any time.


7. Your Rights (EU & UK GDPR Included)

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Request correction of inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to certain processing

  • Request a copy of your data (portability)

  • Withdraw consent at any time

To exercise your rights, contact us at: [insert email]


8. Data Security

We use industry-standard security measures, including:

  • Encryption (in transit and at rest)

  • Secure API communication

  • Firewalls and monitoring systems

  • Access restrictions and authentication controls

  • Regular platform reviews and vulnerability checks

No system is completely secure, but we work to maintain a high level of protection.


9. International Data Transfers

Where data is transferred across borders (e.g., EU to US), we rely on:

  • Standard Contractual Clauses (SCCs)

  • Recognized international safeguards

These arrangements ensure compliance with GDPR transfer requirements.


10. Third-Party Links & Applications

SalesHunter AI may contain links to external websites. We do not control or take responsibility for the content or privacy practices of those sites.

Additionally, SalesHunter AI may use third-party applications, plugins, and services to support platform functionality including:

  • Hosting and infrastructure

  • Analytics and monitoring

  • CRM or email integrations

  • Communication tools

  • Automation features

  • Payment processing

Only necessary data is shared with these applications, and each partner is vetted for security and compliance.

We encourage reviewing the privacy policies of any third-party service you interact with.


11. Cookie Policy

SalesHunter AI uses cookies and similar tracking technologies to improve user experience, analyze performance, and support platform functionality.

Types of Cookies

Essential Cookies — Required for login, security, and core platform operations.
Analytics Cookies — Used to understand user behavior and performance.
Preference Cookies — Store user settings such as language and layout.
Marketing Cookies — Used (with consent) for targeted advertising or tracking.

You can manage or disable cookies via your browser settings.
EU/UK users may see a cookie consent banner.


12. Data Processing Agreement (DPA) Summary

When you use SalesHunter AI for business purposes, you are the Data Controller and we act as your Data Processor.

Our DPA includes:

a. GDPR Compliance (EU & UK)

We meet obligations outlined in Articles 28–30 of the GDPR.

b. Purpose of Processing

Data is processed only to provide:

  • Automation services

  • Communication workflows

  • Analytics

  • Support and maintenance

c. Sub-Processors

We use vetted sub-processors (for hosting, analytics, emailing, etc.).
You will be notified prior to any additions or changes.

d. Security Commitments

Technical and organizational measures to safeguard personal data.

e. Data Return or Deletion

Upon request or account closure, processed data can be returned or securely deleted.

f. Cross-Border Transfers

Handled through SCCs or equivalent legal safeguards.

A full standalone DPA document can be provided upon request.


13. Changes to This Policy

We may amend this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date.


14. Contact Us

For questions, rights requests, GDPR or DPA inquiries, please contact:
📩 contact@ saleshunter.io